IT Onsite Specialist hos Beyond Gravity i Linköping
Stödjer verksamheten i användningen av IT-tjänster, utför felsökning för Windows-applikationer och hanterar användaradministration. Kräver teknisk utbildning eller motsvarande erfarenhet samt kunskaper i nätverksteknik, Windows-system och MS Office.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Drifttekniker, IT har de som jobbar i privat sektor i Östra Mellansverige i snitt 42 600 kr i månaden, varav 41 500 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 38 700 kr och 53 100 kr, och de som är 18–24 år har i snitt 31 800 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Annonsen nämner friskvårdsbidrag.
Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
Beyond Gravity har annonserat 79 jobb det senaste året: 79 tillsvidareanställningar. Det är deras första annons inom yrkesgruppen Drifttekniker, IT på två år.
Källa: vår sammanställning av Arbetsförmedlingens annonser
IT Onsite Specialist to Beyond Gravity Linköping
Challenge the Impossible
Your Mission
Serve as the first point of contact for the end users seeking for technical assistance over the phone or ticket.
Perform remote troubleshooting through diagnostic techniques and pertinent questions for Windows-based user applications.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
User management - permission management of several systems.
Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs.
Assisting the support staff of other service-providers.
May require some staggered shifts.
Other duties may be assigned.
Your Story
Must's:
Completed technical education with a focus on IT or equivalent work experience.
Years of experience
Intermediate, typically 2 to 5 years of applied skills and experience.
Work experience in a similar role with a focus on technical support and help desk.
Good knowledge in the areas of network technology (LAN, WAN, Wi-Fi, DNS, DHCP….) and server landscapes, Soft- und Hardware, AD, Client-Infrastructure.
Knowledge of Windows Client and Server operating systems and MS Office.
Familiarity with iOS, and Android operating systems to provide best-effort support to End users using related devices.
Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client.
Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues
Solution oriented approach and team player
High operational readiness, problem-solving competence, and proactivity
Excellent English and Swedish
Distinctive service and customer orientation
Teamwork, experience in working with remote teams, communication skills with internal and external stakeholders.
Ability to utilize provided knowledge article to resolve issues with specific applications/knowledgebases.
Customer-facing "soft skills" including strong verbal and written communications.
Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues.
Exercises independent judgment within defined practices and procedures to determine appropriate action.
Acts as an informed team member providing analysis of information and limited project input.
Evaluates unique circumstances and makes technical and procedural recommendations.
Nice to have's:
- CompTIA A+ certification
- ITIL certification
Why Beyond Gravity?
- Work in a growing high-tech company with career opportunities both locally and internationally
Be part of a dedicated team with the ambition to redefine space!
Wellness allowance via the benefits portal Epassi
- In Linköping, we have experienced and skilled staff and a diverse management team
Are you ready for lift-off?
Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. We're actively reviewing candidates and will promptly select the ideal fit for our team. Please submit your CV in English.
For questions regarding the recruitment process, please contact: Catarina Rio | | catarina.afonsorio@beyondgravity.com
Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.
Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.
Avsnitt som inte handlar om jobbet är utelämnade. Hela annonsen finns hos Arbetsförmedlingen.
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