Application Consultant hos IMI i Linköping
Genomför kundonboarding, konfigurerar systemmiljöer, felsöker och utbildar användare i mjukvarulösningar. Kräver eftergymnasial utbildning inom IT eller logistik samt tre års erfarenhet av mjukvaruleverans eller kundsupport. Kräver goda kommunikationsförmågor på svenska och engelska.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Systemanalytiker och IT-arkitekter m.fl. har de som jobbar i privat sektor i Östra Mellansverige i snitt 54 300 kr i månaden, varav 53 500 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 52 500 kr och 70 900 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Annonsen nämner tjänstepension och friskvårdsbidrag.
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Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
IMI har annonserat 17 jobb det senaste året: 17 tillsvidareanställningar. Inom yrkesgruppen Systemanalytiker och IT-arkitekter m.fl. har de annonserat 7 gånger de senaste två åren, den här annonsen inräknad.
Källa: vår sammanställning av Arbetsförmedlingens annonser
Application Consultant
Do you want to work closely with customers and help them successfully implement and use business-critical software solutions within logistics and transportation?
At IMI, we deliver SaaS-based solutions that help organizations manage warehouse operations, transportation flows, delivery visibility, and customer delivery experiences. Our solutions support customers in their daily operations and play an important role in ensuring efficient and reliable logistics processes.
We are looking for an Application Consultant to join our team. This role combines customer onboarding, solution configuration, support, and coordination of technical deliveries. You will work closely with customers throughout their journey, from implementation and training to ongoing support and continuous improvements.
About the Role
As an Application Consultant, you will become an important part of a cross-functional team responsible for onboarding new customers and supporting our existing customer base. You will work with customer implementations, system configuration, support cases, training, troubleshooting, and change requests.
The role involves close collaboration with customers, software engineers, architects, business consultants, and project managers. You will play a key role in ensuring successful deliveries while contributing to high customer satisfaction and strong customer relationships.
Key Responsibilities:
- Onboard new customers and ensure successful implementations
- Configure customer environments and support customers during go-live activities
- Troubleshoot system functionality, workflows, and integrations
- Support and train users in system functionality and business processes
- Manage onboarding requests and change requests from requirement through delivery
- Perform data updates and configuration changes within customer environments
- Act as the link between customer needs and development teams
- Gather and communicate requirements to ensure the right solutions are delivered
- Drive customer cases and requests through to completion
- Build strong customer relationships and contribute to customer satisfaction
- Identify opportunities to improve processes, services, and ways of working
Your Profile
We believe you enjoy working closely with customers and combining technical understanding with a strong service mindset. You take ownership, are comfortable managing multiple activities simultaneously, and enjoy collaborating with colleagues from different disciplines.
You are curious, proactive, solution-oriented and are confident in driving issues forward, finding the right stakeholders, and ensuring that customer requests are resolved in a professional manner.
You also understand the importance of balancing customer expectations, technical quality, long-term sustainability, and business value.
We Believe You Have:
- A post-secondary education in IT, Logistics, or a related field, alternatively equivalent professional experience
- At least three years of professional experience in several of the following areas:
- Software delivery and customer-facing solutions
- Application configuration and administration
- Customer onboarding and implementation projects
- Support, service delivery, or application management
- Customer requirements gathering and stakeholder communication
- Strong communication skills in both Swedish and English
Preferred Qualifications:
- Experience with supply chain, logistics, transportation management, or warehouse management solutions
- Background in a software product or SaaS company
- Familiarity with SQL
- Familiarity with integrations and tools such as Postman
- Experience working with Azure DevOps
The position is primarily based in Linköping and offers a hybrid working model.
Application
Is this the right role for you? We warmly welcome your application. Applications are reviewed on an ongoing basis. If you have any questions about the position, please contact our HR Business Partner, Ebba Olofsson, at ebba.olofsson@im.se.
Avsnitt som inte handlar om jobbet är utelämnade. Hela annonsen finns hos Arbetsförmedlingen.
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