Solution Architect hos Sandvik i Stockholm
Definierar målaritektur och teknisk väg för ITSM-domänen inom ServiceNow. Du har erfarenhet av att designa lösningar i ServiceNow eller liknande plattform samt akademisk bakgrund eller motsvarande erfarenhet inom IT-drift eller service management. Du kommunicerar på engelska.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Systemanalytiker och IT-arkitekter m.fl. har de som jobbar i privat sektor i Stockholm i snitt 65 900 kr i månaden, varav 64 800 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 52 500 kr och 70 900 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
Sandvik har annonserat 176 jobb det senaste året: 173 tillsvidareanställningar och 3 sommarjobb. Inom yrkesgruppen Systemanalytiker och IT-arkitekter m.fl. har de annonserat 40 gånger de senaste två åren, den här annonsen inräknad.
Källa: vår sammanställning av Arbetsförmedlingens annonser
Solution Architect - Domain ITSM
Shape the architectural direction of the ServiceNow domain used across a global industrial technology organization. As our Solution Architect for ITSM, you combine deep technical expertise with strong stakeholder engagement to create scalable, secure and reliable solutions that support users worldwide.
About your job
You act as the technical design authority for the ITSM domain within our ServiceNow platform. As part of Platform Architecture and Governance, you translate validated business needs into clear technical direction while ensuring platform quality and long-term viability. The domain includes IT Service Management, Service Catalogue, Self-service, Virtual Agent, Employee Center, Knowledge Management and Predictive Intelligence.
Job responsibilities
Define the target architecture and architectural roadmap for the ITSM domain.
Make strategic technology decisions that balance capability, maintainability and cost.
Champion an out-of-the-box-first approach and challenge unnecessary customization.
Review designs, code and implementation approaches to safeguard platform quality.
Lead platform health, upgrade readiness and technical debt initiatives.
Guide engineers and implementation partners while preparing the platform for AI-driven capabilities, automation and autonomous operations.
Location
This position is based in Sandviken or at the World Trade Center in Stockholm.
Your profile
You bring extensive experience in designing enterprise-scale solutions within ServiceNow or a similar platform. Combining technical depth with business understanding, you know how to turn complex needs into sustainable architectural decisions.
Your background includes
Strong knowledge of ITSM processes and related capabilities, including Service Catalogue, Employee Center, Virtual Agent, Knowledge Management and Predictive Intelligence.
Experience driving platform transformation and reducing technical debt.
A solid understanding of platform governance, quality controls and lifecycle management.
The ability to develop cost estimates and explain technical and commercial impacts.
A relevant academic background, or equivalent experience, in IT operations or service management.
The ability to communicate comfortably in English.
ServiceNow CSA and CIS-ITSM certifications are beneficial for this position. CMA or CTA certification, or a clear path towards CTA, is considered an advantage.
Structured and curious, you confidently challenge non-standard solutions while balancing immediate needs with the platform's long-term direction. You collaborate effectively across the organization and communicate clearly with both technical and non-technical stakeholders.
The team
You join a focused expert team covering four main product domains: Asset & Portfolio, Risk & Resilience, ITSM and ITOM. The team works closely with internal developers on platform configuration, maintenance and issue resolution, while external development partners support larger initiatives.
Contact information
- For further information about this position, please contact Jesper Sandlund, hiring manager, jesper.sandlund@sandvik.com
We've already decided which advertising channels and marketing campaigns to use and respectfully decline additional contact regarding these matters.
Union contacts – Sweden
- Johanna Beijer, Unionen, +46 (0)70 616 18 27
- Tord Engström, Akademikerföreningen, +46 (0)76 106 62 87
- Peter Olsson-Andrée, Ledarna, +46 (0)70 222 48 55
- Recruitment Specialist
- Lotta Amnebjer Nordqvist
How to apply
Send your application no later than October 16, 2026. Click Apply and include your resume and cover letter in English. Please note that we don't accept applications by email. Job ID: R0097919.
We aim for an open and fair recruitment process and use a range of tools to support an objective assessment. Later in the process, you may be invited to complete personality and logical reasoning tests.
To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com
Avsnitt som inte handlar om jobbet är utelämnade. Hela annonsen finns hos Arbetsförmedlingen.
Liknande jobb
Systemanalytiker och IT-arkitekter m.fl. · Stockholm med grannarTitlar och arbetsplatsnamn skrivna av AI
Sandvik
Titlar och arbetsplatsnamn skrivna av AI