Product Owner hos Scania i Södertälje
Definierar vision, roadmap och prioriteringar för IT Service Desk. Kräver erfarenhet av produktägande, tjänsteutveckling eller liknande roll samt kunskap om första linjens IT-supportprocesser och incidenthantering i en global miljö.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Övriga IT-specialister har de som jobbar i privat sektor i Stockholm i snitt 63 100 kr i månaden, varav 61 100 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 48 200 kr och 66 400 kr, och de som är 18–24 år har i snitt 34 400 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Annonsen nämner friskvårdsbidrag.
Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
Scania har annonserat 453 jobb det senaste året: 377 tillsvidareanställningar, 70 tidsbegränsade anställningar och 5 sommarjobb. Inom yrkesgruppen Övriga IT-specialister har de annonserat 18 gånger de senaste två åren, den här annonsen inräknad.
Källa: vår sammanställning av Arbetsförmedlingens annonser
Product Owner
Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions.
Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.
Role Summary
As Product Owner for the IT Service Desk, you will define the vision, roadmap, and priorities for a product that supports employees across a global organization. You will transform user needs, operational insights, and business objectives into measurable improvements and clear development priorities. Working closely with stakeholders across Digital Workplace, IT service management, and support delivery, you will drive a support experience that is scalable, efficient, and user-focused.
Job Responsibilities
Define and drive the product vision, roadmap, and prioritized backlog for the IT Service Desk.
Use user feedback, operational data, and service performance measures to identify opportunities and deliver continuous improvements.
Enhance the end-to-end support experience, including intake, triage, escalation, and collaboration with resolving teams.
Balance user experience, service reliability, efficiency, cost, and risk when making product decisions and prioritization trade-offs.
Explore and implement opportunities for self-service, automation, knowledge management, and AI-enabled support capabilities.
Who You Are
You have experience in product ownership, service development, or a similar role where you have successfully prioritized improvements and delivered results through collaboration.
You understand first-line IT support processes, incident management, escalation practices, and service-level-driven delivery in a global environment.
You are confident using data and stakeholder insights to make informed decisions and manage dependencies.
You communicate clearly, build strong stakeholder relationships, and work effectively across teams.
You are curious about innovation and motivated to improve support experiences through automation, self-service, and responsible use of AI.
Scania Offers
We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions.
With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally.
Benefits include access to our health center in Gröndal or a wellness allowance, result bonus, flexible working hours, and company car leasing. Scania also arranges events for employees and their families, and for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje.
Application
We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties.
Apply as soon as possible, no later than 2026-10-30. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.
If you have questions or would like more information, please contact:
Martin Zeller, Manager, martin.zeller@scania.com.
We look forward to your application!
Avsnitt som inte handlar om jobbet är utelämnade. Hela annonsen finns hos Arbetsförmedlingen.
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