Customer Experience Specialist hos SAVR i Stockholm
Hjälper kunder via livechatt, telefon och e-post samt genomför analyser för att förbättra kundupplevelsen. Du är flytande i svenska och engelska och studerar för närvarande vid universitet eller högskola.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Kundtjänstpersonal har de som jobbar i privat sektor i Stockholm i snitt 34 800 kr i månaden, varav 33 800 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 27 100 kr och 37 600 kr, och de som är 18–24 år har i snitt 27 400 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Du arbetar när arbetsgivaren behöver dig, ofta med kort varsel och utan ett bestämt antal timmar i veckan. Varje pass räknas ofta som en egen kort anställning, och du kan oftast tacka nej till ett pass. Lönen är vanligen per timme.
Annonsen nämner tjänstepension och friskvårdsbidrag.
Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
SAVR har annonserat 8 jobb det senaste året: 7 tillsvidareanställningar och 1 behovsanställning. Inom yrkesgruppen Kundtjänstpersonal har de annonserat 3 gånger de senaste två åren, den här annonsen inräknad.
Källa: vår sammanställning av Arbetsförmedlingens annonser
Customer Experience Specialist Part-Time
SAVR is a fast-growing Swedish fintech company on a mission to reinvent investing. We empower investors with a platform that offers lower fees, greater transparency, and a radically improved experience.
We're not just building another investment service — we're reimagining how financial products should work for people, not just institutions. As part of our ambitious, innovative and curious team, you'll help shape the future of investing in Sweden and beyond.
The Role
In this role, you'll have the opportunity to make a real impact in a fast-growing startup environment. You'll become a product expert, enabling you to effectively assist customers with their inquiries.
Your Mission
- engage with customers through our primary support channels: live chat (Intercom), phone calls and email.
- conduct simple analyses to understand customer questions, proactively addressing issues, and enhancing the overall customer experience and working closely with our CX full time employees.
- work collaboratively with other teams and external partners.
You'll Thrive in This Role If You...
are proactive, takes ownership, and is detail-oriented.
are able to work both independently and collaboratively, taking big ownership in learning what you need to know about the product to properly assist customers
thrive in fast-paced environments and are willing to contribute wherever necessary.
have an interest in savings and investing is of high merit
are currently pursuing a university or college education.
are fluent in both Swedish and English.
are able to express yourself clearly coupled with a desire to assist and educate, as our customer interactions are in written form.
are a service-minded team player.
We strongly encourage applicants from all backgrounds and experiences. If your profile differs but you believe you have relevant skills and can thrive in this role, we invite you to apply and share your motivation for why you're a good fit for the position!
Our Cultural DNA
At SAVR, we're:
- Open-minded – we embrace new ideas, diverse perspectives, and continuous learning
- Bold – we take smart risks, move fast, and aren't afraid to fail forward
- Honest – we value transparency, feedback, and doing the right thing
We're a startup, so things can be a little messy — and that's part of the thrill. If you thrive in building as a team and handling uncertainty, you will fit right in.
What's In It for You
You'll join a product- and design-driven company where your work has real impact. We keep things lean, move fast, and genuinely care about the experience we deliver — for customers and for each other.
Here's what we offer:
- Top-tier work gear
- Competitive salary
- Generous wellness allowance
- Insurance package
- Occupational pension and long-term savings support
- Office-first approach to foster collaboration and quick decision-making — with flexibility when you need it (4+1)
- Stocked pantry, plus regular social gatherings and wellness activities to keep energy and culture high
Avsnitt som inte handlar om jobbet är utelämnade. Hela annonsen finns hos Arbetsförmedlingen.
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