IT Operations Specialist hos Lyten Ett i Stockholm
Säkerställer tillgänglighet och säkerhet för IT-tjänster i kontors- och produktionsmiljöer genom teknisk support och infrastrukturadministration. Du har flera års erfarenhet av teknisk support i en företagsmiljö samt erfarenhet av ITSM-processer och praktisk erfarenhet av M365.
Titel och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Supporttekniker, IT har de som jobbar i privat sektor i Stockholm i snitt 43 100 kr i månaden, varav 42 200 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 32 200 kr och 46 600 kr, och de som är 18–24 år har i snitt 29 200 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
Lyten Ett har annonserat 72 jobb det senaste året: 72 tillsvidareanställningar. Det är deras första annons inom yrkesgruppen Supporttekniker, IT på två år.
Källa: vår sammanställning av Arbetsförmedlingens annonser
IT Operations Specialist
The IT Operations Specialist ensures the reliability, availability, and security of IT services across the organization's office and manufacturing environments, supporting business continuity, operational excellence, and production stability.
The role combines operational support, infrastructure administration, and lifecycle management. Working closely with business stakeholders, production teams, and other IT functions, the IT Operations Specialist maintains and improves IT services and helps ensure employees have reliable technology and access to the systems they need to perform their work.
As part of the global IT Operations team, the role supports workplace technology in office and manufacturing areas, identity and access management, endpoint management, and local infrastructure services while contributing to operational projects, site initiatives, and production ramp-up activities.
Key Responsibilities
- Overall areas of responsibilities and activities
- End-User Technical Support: Provide L1 and L2 technical support to internal users. Diagnose and resolve hardware, software, and workplace technology issues while identifying recurring problems and opportunities for service improvement. Support business continuity and production operations by minimizing service disruptions and ensuring users have reliable tools and systems required to perform their work effectively.
- Equipment Installation & Configuration: Install, configure, maintain and lifecycle-manage operating systems, applications, endpoint devices, and workplace technology including printers, meeting room equipment, and mobile devices. Support manufacturing-related IT equipment such as shared workstations, scanners, and label printers, ensuring operational reliability.
- Access Management & Administration: Manage user accounts, permissions, and access rights in accordance with established security and governance requirements. Support onboarding, offboarding, and organizational changes through provisioning and recovery processes.
- Documentation & Collaboration: Maintain accurate documentation of systems, processes, incidents, and operational procedures. Contribute to knowledge sharing, standardization, and automation.
- Compliance & Security: Proactively identify, assess, and escalate risks that could impact business operations, manufacturing continuity, or information security, while ensuring adherence to established security practices throughout the organization.
Requirements
Educational background and previous experience required for the role.
Qualifications & Experience
- Multiple years of experience working in a technical and service-minded environment
- Experience supporting users, devices and IT services in a corporate or enterprise environment
- Experience with ITSM processes and tools (e.g., ServiceNow, JSM)
- Hands-on experience working in M365
- Technologies and services.
- Experience participating in IT projects, technology deployments, or operational improvement initiatives is considered an advantage.
Specific Skills
- Strong knowledge of Windows, MacOS, iOS, and Android
- Good knowledge of M365, Entra ID, endpoint management
- Experience or interest in automation and scripting (e.g., PowerShell) to improve operational efficiency, standardization, and service quality
- Strong troubleshooting and analytical skills
- Understanding of IT security principles and compliance requirements
- Understanding of manufacturing, industrial, or operational environments is considered an advantage.
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