E-commerce Representative hos Transcom i Stockholm
Ger kundsupport och rådgivning kring onlineköp. Kräver flytande danska samt engelska på nivå B2+.
Titel, arbetsplatsens namn och sammanfattning skrivna av AI utifrån annonsen.
Bra att veta
Lön
Inom yrkesgruppen Kundtjänstpersonal har de som jobbar i privat sektor i Stockholm i snitt 34 800 kr i månaden, varav 33 800 kr i grundlön. I hela landet, i privat sektor, tjänar hälften mellan 27 100 kr och 37 600 kr, och de som är 18–24 år har i snitt 27 400 kr. Det är statistik för yrket, inte vad den här arbetsgivaren betalar.
Källa: SCB, lönestrukturstatistik 2025
Anställningen
Anställningen har inget slutdatum. Den kan börja med en provanställning på högst sex månader. Vill arbetsgivaren avsluta den under provtiden ska du få besked minst två veckor i förväg; annars blir den en vanlig tillsvidareanställning när provtiden är slut. Därefter krävs sakliga skäl för att säga upp dig, och uppsägningstiden är minst en månad, längre ju längre du har varit anställd.
Det här är ett uppdrag hos en kund till Transcom Aktiebolag. Du anställs av Transcom Aktiebolag, som betalar din lön, och arbetar på kundens arbetsplats. Vad som gäller mellan uppdragen beror på din anställningsform och på avtalet; fråga gärna om det, och om det finns kollektivavtal.
Annonsen nämner kollektivavtal, tjänstepension och friskvårdsbidrag. Ett kollektivavtal kan ge andra regler än lagen.
Texten är skriven med AI och kan innehålla fel. Kontrollera med arbetsgivaren.
Källa: Lagen om anställningsskydd (LAS)
Arbetsgivaren
Transcom har annonserat 48 jobb det senaste året: 41 tillsvidareanställningar och 7 tidsbegränsade anställningar. Inom yrkesgruppen Kundtjänstpersonal har de annonserat 94 gånger de senaste två åren, den här annonsen inräknad.
Källa: vår sammanställning av Arbetsförmedlingens annonser
Remote Danish-speaking E-commerce Representative, Samsung
We are looking for Danish-speaking customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team for Samsung at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.
Transcom is a global community of customer experience experts. We're agile, curious, driven, and committed lifelong learners who care deeply about delivering world-class service for some of the world's most beloved brands. We're now looking for Norwegian-speaking customer champions who love interacting with people, genuinely care about delivering stellar customer experiences, and thrive in dynamic, fast-paced environments.
At Transcom, you'll become part of an inclusive, international environment where you feel welcomed, encouraged, and supported from day one. We invest in you and your future.
Fully remote role, where you can work from home if you life in Sweden
A hybrid solution if you live in the Stockholm area, where you can combine working at the office and from home
Competitive salary
Comprehensive training program
Career advancement opportunities
Collective agreement & pension plan
Health & wellness benefits
Free access to gym in the officebuilding
A dynamic and inclusive work environment
- Start date
- 16.11.2026
Join us as an eCommerce Customer Support Representative!
Transcom is at the forefront of innovation, including in the online shopping experience. In this role, you'll focus on ensuring customer satisfaction throughout their eCommerce journey—from purchase to delivery and beyond. You'll actively listen, empathize, and engage with customers, offering tailored solutions, advice, and information. Your goal will be to help our customers have seamless, positive interactions every time they shop with our clients.
What are we looking for?
Intermediate English (B2+) – both written and spoken.
Native or fluent in Danish.
Previous customer service experience, especially within retail, eCommerce, or any customer-focused role, is highly valued.
Excellent communication skills with an ability to empathize and build rapport.
Positive attitude, resilience, and ability to handle challenging customer interactions gracefully.
Good problem-solving skills, with the creativity to offer quick and effective solutions.
Ability to multitask comfortably in a fast-paced environment.
A genuine interest in providing outstanding customer experiences.
What's life like at Transcom?
We have over 33,000+ customer experience specialists in 29 countries with 90 sites, delivering services in 33 languages for international brands across various industries. Thanks to our recent success, we are expanding our award-winning team and investing in our employees.
At Transcom, we are relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. They take the potential they have today and transform it into skills for the future. They get recognized for working hard, being a team player, and supporting others. They stand up for positive, lasting change in their teams and communities.
That's how we are at Transcom. Here, we care and cheer each other on. You're included, just as you are, from day one. And with the right attitude, there's no limit to how far we can go together. We are committed to your growth and success.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Liknande jobb
Kundtjänstpersonal · Stockholm med grannarTitlar och arbetsplatsnamn skrivna av AI
Transcom
Titlar och arbetsplatsnamn skrivna av AI